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MelodiBeta

Terms of Use

Melodi workstyle-alignment platform · Draft last updated September 25, 2026

Draft under review. This draft is solely for use during the beta review period.

1. Acceptance of These Terms

These Terms of Use (the “Terms”) form a binding agreement between you and MelodiHR, LLC, an Ohio limited liability company doing business as Melodi (“Melodi,” “we,” “us,” or “our”). These Terms govern your access to and use of the Melodi websites, applications, assessments, reports, communications, and related services (collectively, the “Service”).

By creating an account, selecting an acceptance checkbox, purchasing or renewing a subscription, completing an assessment, or otherwise accessing or using the Service, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not access or use the Service.

If you use the Service for an employer or other organization, you represent that you have authority to bind that organization. In that case, “you” includes both you and the organization. If an order form, employer subscription agreement, data processing addendum, or other written agreement signed by Melodi applies, that agreement controls to the extent of a direct conflict with these Terms.

2. Eligibility and User Types

You must be at least 18 years old, or the age of legal majority where you live, and legally able to enter into these Terms. The Service is not directed to children. You may use the Service only in compliance with applicable law.

A “Candidate” is an individual invited to or electing to complete an assessment. An “Employer” is an employer, recruiter, staffing organization, or other business customer using the Service in connection with recruiting or employment. An “Authorized User” is an individual an Employer permits to use its account. Employers are responsible for their Authorized Users and for all activity under their accounts.

3. What Melodi Does

Melodi is a workstyle-alignment and candidate-engagement platform. A Candidate and an Employer independently complete questionnaires concerning workplace preferences and practices. Where double-blind matching is enabled, specified results are withheld until both parties have completed the applicable assessment. Melodi may then present an alignment score, domain-level comparisons, explanatory observations, or other contextual information (collectively, “Results”).

Melodi is a decision-support tool. It is not an employer, employment agency, recruiter, background-screening service, psychological or medical provider, or guarantor of any hiring, retention, performance, satisfaction, or employment outcome. Use of Melodi does not create an employment, agency, fiduciary, partnership, or joint-venture relationship between Melodi and any user.

4. Important Limitations of Assessments and Results

Results reflect the answers provided, the assessment version used, and Melodi's methodology at a particular time. They may be incomplete, inaccurate, or affected by misunderstanding, response style, changing circumstances, or technical limitations.

  • Results describe stated workstyle alignment; they do not establish job competence, honesty, mental health, personality, legal eligibility, future performance, or future retention.
  • A score is not a diagnosis, professional opinion, guarantee, or substitute for a structured, job-related hiring process and independent human judgment.
  • A confidence, consistency, or similar indicator, if displayed, has only the meaning explained within the Service and must not be treated as clinical or statistical certainty unless expressly identified as such.
  • Results produced under different assessment or scoring versions may not be directly comparable.
  • Melodi may correct errors, recalculate Results, or revise scoring and explanatory language as the Service develops.

5. Employer Responsibilities

Employers control and remain solely responsible for their recruiting and employment decisions. Each Employer agrees that it will:

  • use the Service only for lawful, legitimate, and job-related purposes;
  • independently evaluate each Candidate and provide meaningful human review;
  • not use a Result as the sole basis for rejecting, ranking, excluding, or taking adverse action against a Candidate;
  • determine whether the Service and each assessment are appropriate for the position and jurisdiction involved;
  • provide all legally required notices, consents, disclosures, alternatives, accommodations, appeals, explanations, and human-review procedures;
  • comply with employment, anti-discrimination, accessibility, privacy, data-protection, recordkeeping, automated-decision-system, and consumer-reporting laws that apply to its use;
  • not represent that Melodi has made, approved, or recommended an employment decision; and
  • promptly notify Melodi of suspected discriminatory effects, inaccurate Results, security incidents, complaints, or unlawful use involving the Service.

An Employer may not configure an automatic rejection threshold or use Melodi to make a fully automated employment decision unless Melodi expressly authorizes that functionality in writing and the Employer has independently confirmed that its use is lawful and appropriately validated.

6. Candidate Notices, Choice, and Accommodations

Candidates should answer voluntarily, honestly, and independently. A Candidate may decline to complete an assessment, subject to the Employer's independent process and applicable law. Melodi does not control whether an Employer offers an alternative evaluation method.

Candidates who need a disability-related accommodation or an alternative format should contact the Employer and may also contact Melodi if they suspect an error or request information about a Result. The Employer, not Melodi, is responsible for reviewing and responding to employment decisions or adverse actions.

7. Accounts and Security

You must provide accurate, current information and keep it updated. You may not share credentials except through approved account-management features. You are responsible for maintaining credential confidentiality and for activity under your account. Notify us promptly if you suspect unauthorized access. We may require authentication measures, revoke sessions, reset credentials, or take other reasonable steps to protect the Service and its users.

8. Employer Invitations and Administration

An Employer may invite Candidates only when it has a legitimate reason and lawful authority to contact them. The Employer is responsible for invitation content, Candidate contact information, administrator permissions, and removing access when no longer appropriate. Melodi may impose plan limits, invitation controls, anti-abuse measures, or sending restrictions.

9. Subscriptions, Fees, and Taxes

Candidate accounts are currently free unless clearly stated otherwise. Employer features may require a paid subscription under the plan, price, billing period, usage limits, and other terms shown at checkout or in an order form. Except where applicable law or an order form states otherwise, fees are quoted in U.S. dollars, due in advance, non-cancelable during the applicable billing period, and nonrefundable.

You authorize Melodi and its payment processor to charge the payment method provided for fees, applicable taxes, and authorized overages. You are responsible for taxes other than taxes based on Melodi's net income. If payment fails or becomes overdue, we may retry payment, restrict features, suspend access, or terminate the subscription after any legally required notice.

10. Automatic Renewal and Cancellation

If you purchase an automatically renewing subscription, it will renew for successive periods matching the initial subscription period unless you cancel before the renewal date. Before purchase, Melodi will disclose the price, billing frequency, renewal terms, and cancellation method and obtain any consent required by law.

You may cancel through the Cancellation link or by contacting the administrator at any time. Cancellation stops future renewals but ordinarily does not produce a refund for the current billing period. Access continues through the end of the paid period unless the Service states otherwise. We will provide renewal reminders or confirmations when required by applicable law.

We may change subscription prices on advance notice. A price change will ordinarily apply at the next renewal rather than during a prepaid term.

11. Beta and Experimental Features

The Service, or identified portions of it, may be offered as beta, pilot, preview, or experimental functionality. Such features may be incomplete, change without notice, perform inconsistently, or be discontinued. We may modify scoring weights, models, questionnaires, workflows, interfaces, and availability as we test and improve the Service. Employers should not rely on beta functionality for legally required records, business continuity, or high-impact decisions.

12. Acceptable Use

You may not, and may not assist anyone to:

  • use the Service unlawfully, fraudulently, deceptively, discriminatorily, or to violate another person's rights;
  • impersonate another person, submit false responses, coerce a Candidate, or circumvent double-blind gating;
  • request, upload, infer, or use protected-class information, health or genetic information, credentials, financial-account data, or other sensitive information unless Melodi expressly authorizes it and applicable law permits it;
  • create custom questions intended to reveal or serve as proxies for race, color, national origin, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, genetic information, veteran status, family status, or another protected characteristic;
  • share Candidate responses or Results with unauthorized persons or use them for credit, housing, insurance, healthcare, education, or another unrelated eligibility decision;
  • scrape, crawl, copy, frame, reverse engineer, decompile, extract models or scoring logic, conduct unauthorized benchmarking, or build a competing product using the Service;
  • bypass security, access controls, plan limits, or usage restrictions; introduce malicious code; probe vulnerabilities without written permission; or disrupt the Service;
  • resell, sublicense, white-label, or commercially exploit the Service except under a written agreement with Melodi; or
  • infringe intellectual-property, privacy, publicity, confidentiality, or contractual rights.

13. Employer-Created Questions and Other User Content

“User Content” includes responses, questions, text, files, feedback, contact information, and other material submitted to the Service. As between you and Melodi, you retain ownership of your User Content. You grant Melodi a worldwide, nonexclusive, royalty-free license to host, reproduce, transmit, format, analyze, and otherwise process User Content as necessary to provide, secure, support, and improve the Service and as described in the Privacy Policy.

You represent that you have all rights and permissions needed to provide User Content and permit its processing. Employers are solely responsible for employer-created questions and must ensure that they are job-related, lawful, accessible, non-discriminatory, and do not request prohibited information. Melodi may review, reject, remove, or disable custom questions or other content that presents legal, security, safety, or product-integrity concerns.

If you provide feedback, you grant Melodi a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation, provided we do not publicly identify you without permission.

14. Privacy, Data Use, and Retention

Our Privacy Policy explains how Melodi collects, uses, discloses, retains, and protects personal information. Employers must separately provide their own legally required privacy notices and may not rely on Melodi's Privacy Policy to satisfy the Employer's obligations.

Where the parties execute a Data Processing Addendum (“DPA”), the DPA governs covered processing. Depending on the feature and context, an Employer and Melodi may have different legal roles for different data. Nothing in these Terms assigns a legal role contrary to applicable law.

Melodi may generate and use aggregated or de-identified information for analytics, security, research, benchmarking, and Service improvement, provided it is not used to identify an individual. Melodi will not attempt to reidentify information treated as de-identified except to test de-identification controls or as permitted by law. Any use of identifiable Candidate outcome information for model training or validation will be governed by the Privacy Policy, applicable consents, and any DPA.

After account closure or subscription termination, Melodi may delete or de-identify data according to its retention practices, legal obligations, backup cycles, and written customer commitments. Users should export authorized data before access ends.

15. Melodi Intellectual Property and License

Melodi and its licensors own the Service, including its software, assessment structure, question sets supplied by Melodi, scoring methodologies, models, designs, reports, interfaces, documentation, trademarks, and all related intellectual-property rights. Subject to these Terms and payment of applicable fees, Melodi grants you a limited, nonexclusive, nontransferable, nonsublicensable, revocable right to access and use the Service for its intended internal purpose during the applicable subscription or access period.

No rights are granted by implication. You may not remove proprietary notices. “Melodi,” its logos, and related marks are trademarks of Melodi or its licensors and may not be used without written permission.

16. Third-Party Services

The Service may use or link to third-party services, integrations, hosting providers, payment processors, communications tools, or artificial-intelligence providers. Third-party services may have separate terms and privacy practices. Melodi is not responsible for third-party services it does not control, and their availability may affect the Service. Your authorization of an integration permits Melodi to exchange data with it as needed to provide the requested functionality.

17. Service Changes, Availability, and Support

We may add, modify, suspend, or discontinue features, impose reasonable limits, or perform maintenance. Unless a separate written service-level agreement applies, we do not guarantee any uptime, support response time, data-recovery objective, or continued availability of a feature. Support is available through the contact feature on the Melodi website. We will use reasonable efforts to give paid Employers advance notice of a material discontinuation when practicable.

18. Suspension and Termination

You may stop using the Service at any time and may close your account through the account cancellation process. We may suspend or terminate access, remove content, or limit functionality if we reasonably believe that you violated these Terms; payment is overdue; your use creates legal, security, safety, or operational risk; or suspension is necessary to comply with law or protect users or the Service.

Where appropriate, we will provide notice and an opportunity to cure. We may act immediately when delay could cause harm or legal exposure. Upon termination, your license ends and you must stop using the Service. Accrued payment obligations and Sections 4, 5, 12-16, 18-25, together with provisions that by their nature should survive, will survive termination.

19. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL RESULTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” MELODI DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

MELODI DOES NOT WARRANT THAT THE SERVICE OR RESULTS WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, COMPLETE, UNBIASED, VALID FOR A PARTICULAR JOB, OR SUITABLE FOR A PARTICULAR EMPLOYMENT DECISION; THAT DEFECTS WILL BE CORRECTED; OR THAT DATA WILL NEVER BE LOST. MELODI DOES NOT PROVIDE LEGAL, EMPLOYMENT, HUMAN-RESOURCES, PSYCHOLOGICAL, MEDICAL, OR OTHER PROFESSIONAL ADVICE.

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MELODI AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR EMPLOYMENT OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, REGARDLESS OF LEGAL THEORY AND EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED: (A) FOR A PAID EMPLOYER, THE FEES PAID OR PAYABLE TO MELODI FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR (B) FOR A CANDIDATE OR OTHER FREE USER, US $100.

21. Employer Indemnification

To the maximum extent permitted by law, each Employer will defend, indemnify, and hold harmless Melodi and its affiliates, officers, directors, employees, agents, licensors, and service providers from third-party claims, damages, judgments, losses, liabilities, costs, and reasonable attorneys' fees arising out of or relating to: (a) the Employer's hiring or employment decisions; (b) its User Content or custom questions; (c) its violation of these Terms or applicable law; (d) discriminatory, unauthorized, or unlawful use of the Service; (e) its failure to provide required notices, consent, accommodations, alternatives, explanations, or human review; or (f) access to the Service through its account.

Melodi will provide reasonable notice of a covered claim and reasonable cooperation at the Employer's expense. The Employer may control the defense, but may not settle a claim in a manner that admits fault by, imposes obligations on, or fails to fully release Melodi without Melodi's prior written consent.

22. Changes to These Terms

We may update these Terms. If a change is material, we will provide reasonable notice through the Service, by email, or by another appropriate method before the change takes effect. The notice will state the effective date. Continued use after the effective date constitutes acceptance where permitted by law. If you do not agree, you must stop using the Service and cancel any renewing subscription before the change takes effect. Material changes will not retroactively alter an accrued dispute unless the parties agree or applicable law permits it.

23. Governing Law and Disputes

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Before filing a formal claim, each party agrees to send written notice describing the dispute and requested relief and to attempt in good faith to resolve it for at least 30 days. This requirement does not prevent either party from seeking emergency injunctive relief or meeting a legal filing deadline.

24. Electronic Communications and Notices

You consent to receive agreements, notices, disclosures, receipts, and other communications electronically. You may retain these communications by saving or printing them. Notices to Melodi must be sent to MelodiHR, LLC via the Melodi contact email. We may provide notice to you through the Service or using the email or business address associated with your account. Notice is effective when sent, except where applicable law requires another rule.

25. General Terms

Assignment.You may not assign these Terms without Melodi's prior written consent. Melodi may assign them in connection with a merger, acquisition, reorganization, financing, sale of assets, or by operation of law.

Force Majeure. Neither party is liable for delay or failure caused by circumstances beyond its reasonable control, except for payment obligations.

Entire Agreement; Order of Precedence. These Terms, the Privacy Policy, applicable order forms, and any signed supplemental agreements constitute the agreement concerning the Service. In a conflict, the signed DPA controls for covered data processing; then the applicable signed order form or supplemental agreement; then these Terms; then incorporated policies, unless a document expressly states otherwise.

Severability; Waiver. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will remain effective. A failure to enforce a provision is not a waiver.

No Third-Party Beneficiaries. These Terms do not create rights for anyone other than the parties, except indemnified parties under Section 21.

Export and Sanctions. You may not use or export the Service in violation of U.S. export-control, sanctions, or trade laws.

Headings and Interpretation.Headings are for convenience. “Including” means “including without limitation.” The singular includes the plural when context requires.

26. Contact Information

Legal notices and questions about these Terms may be directed to:

MelodiHR, LLC

Doing business as Melodi